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With regard to information and communications systems, CPC has adopted new technology to enhance various information operation and service processes and is able to complete settlement every month. It has improved POS of gas stations, integrated e-commerce systems for petroleum products; diversified its business scope and marketing channels; introduced “smart gas station system” in a step-by-step manner; deployed a refining and petrochemicals information system; integrated production information and oil bookkeeping system; deployed big data platforms for storage, transportation and sales information; deployed exploration information system and 3D pipeline system; and integrated exploration and production management and geographic information. These operations are core tasks of the IT department. In addition, CPC has also continued to promote the web sites and its mobile e-commerce services of its application system to meet the demand for mobile services. In response to the development of new technologies, including big data, artificial intelligence, the internet of things, cloud computing, virtual reality, augmented reality, 5G and Industry 4.0, and other new technologies, CPC has set up an office to promote 5G AIoT, integrated external and internal resources to prioritize the development of applications related to industrial safety and environment protection, in order to move toward becoming a “smart enterprise.” In the area of information and communications network, working with the government’s Internet Protocol Upgrade Promotion Program, CPC has also upgraded its Internet and fiber optic backbone systems to IPv6. It has strengthened infrastructure and communications integration work for mobile e-commerce; continued to improve equipment performance; and strengthened remote backup and offline backup mechanisms, in order to ensure business continuity, to facilitate the delivery of services and to improve the continuous availability of operations. It has also consolidated hardware and software resources, employed broadband networks to provide digital services, adopted cloud technology and implemented server virtualization to increase its efficiency. CPC has also taken advantage of its own fiber optic backbone systems, provided services that integrate voice system and multimedia communications, and has gradually created a mobile e-commerce operating environment through a combination of mobile communications technology, and services through the enhancement of its existing transmission system and e-environment. To terms of information security, CPC has implemented several information security management and control measures, including strengthening standards, improving information security activities and capabilities, launching a security operation center (SOC), and managing all firewalls and implemented solutions such as intrusion detection system, APT and other protection systems. CPC has engaged an external information security team to test and verify performance of its information security systems, and has taken advantage of its information sharing and emergency response mechanism to improve its overall information security performance. It has also enhanced the capabilities and the protection framework of its industrial control system to ensure the normal operation of core activities of critical information infrastructure. 40 41